Surgery and Procedure Reschedule, Cancellation, and No-Show Policy
Henderson & Walton is privileged to provide surgical treatment options for our patients. This requires careful planning and coordination among our office, the surgical facilities, and other medical specialists who may be involved in your care such as the anesthesiologist and surgical technicians. The cancellation of a scheduled surgery results in failure to serve other patients as well as disruption in schedules for other healthcare professionals and the operating room.
RESCHEDULING OR CANCELLING
It is important that when you schedule your surgery/procedure you have thoroughly checked your personal calendar to make sure that your scheduled date is ideal for you. We understand that a situation may arise that could force you to reschedule, postpone or cancel your surgery or procedure. We request at least two weeks notice to reschedule, postpone or cancel otherwise Henderson & Walton will charge a $250.00 fee. This fee will not be applied toward your surgery/procedure and will be added as a charge to your account, not billable to insurance. This fee must be paid to Henderson & Walton prior to surgery/procedure being rescheduled.
If you do not show up for a scheduled surgery/procedure you will be charged $250.00.
We appreciate your understanding of the above-stated policy and thank you for your cooperation.